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FAQ - Questions and Answers

5. Article related questions

What is the difference between the Dural slope wedge / angle profile / square profile and the noname product? Are they of higher quality?

The Dural products are basically made of the same material as the Noname products. The main difference is the punching of the perforated legs, here you will find in the noname products slightly wider punched square shapes. A little less material is used in these items and this allows us to offer the rails at a lower price. The branded products from Dural are thus perceived as somewhat more stable.

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I ordered item XYZ incorrectly. Can I exchange the item?

An exchange is divided into two different processes with us. Please contact us first by mail or phone, then we will send you the cancellation confirmation with the further procedure. After receiving the goods, we will of course refund the corresponding amount promptly. You can then simply reorder the required item via the store.

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Are there corner pieces for the angle profiles?

No, there are no corner pieces to the angle profiles, because the profiles are laid butt to butt or miter cut.

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What profile height do I need for a tile thickness of XYZ?

You should always take 1-2mm higher profiles than the tile thickness. This is because the tile adhesive to be used presses through the perforated leg of the profiles and still applies something.

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Do you also offer cut-to-size?

Unfortunately, we can not offer cut to size. We sell only the lengths offered in the store.

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How much m² can I seal with one spray can of primer?
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Can I use the profiles / drainage channels in the pool (with chlorine)?

As long as the profiles are not permanently exposed to chlorine, this should not be a problem. For higher loads, please contact us personally - this must then be decided on a case-by-case basis.

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Are there corner pieces to the "Salt n Pepper", "Leather" and "Sixties" series?

No, there are no corner pieces for these profiles. You have to miter them and lay them that way.

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