Shipping and payment conditions
How can you pay at alleszumfliesen.de/en?
We have gone the extra mile and tried to make the payment process as convenient as possible for you. Thus, we offer you a variety of payment methods:
- PayPal
- Bancontact
- EPS
- Creditcard (Im sicheren 3D-Secure)
- Purchase on invoice (with up to 4 weeks payment term)
- iDEAL
- AmazonPay
- Prepayment
All orders that are processed via Paypal are protected by the Paypal paypal-buyer-protection. Of course, you will always receive an invoice including correctly stated VAT by e-mail, no matter which payment method you choose!
Shipping within Germany:
Delivery time is 1-3 business days after shipment.
| Small parts shipping up to 1.0 m | 5,95 € |
| Standard shipping over 1.0 m | 19,95 € |
| Freight allowance from 300 € value of goods | 0,00 € |
Shipping to Austria, Belgium, Netherlands, Denmark, France and Poland:
Delivery time is 1-4 business days after shipment.
| Small parts shipping up to 1.0 m | 15,00 € |
| Standard shipping over 1.0 m | 32,00 € |
| Freight allowance from 600 € value of goods | 0,00 € |
Shipping to Luxembourg and Hungary:
The delivery time is 1-4 working days after dispatch.| Small parts shipping up to 1.0 m | 15,00 € |
| Standard shipping over 1.0 m | 50,00 € |
| Freight allowance from 600 € Value of goods | 0,00 € |
Shipping note:
If you receive a damaged package, please check the contents in the presence of the supplier. If the contents are damaged, you have the right to refuse acceptance and complain directly to us. We will then immediately take care of your case and ensure that you receive a replacement as soon as possible. If you have ordered the wrong items, you will have to pay for the return shipping yourself. Alternatively, we offer you to pick up the items, for this we charge an expense and handling amount of 45.00 €, which we deduct from the cancellation invoice. A pickup organized by us can not be refunded via PayPal.
Shipping Service:
We ship our items with freight forwarders and CAMEL24, after each order you will receive an email with tracking code so you can track your delivery. Alternatively, you can always call us and we will check for you when your delivery will arrive. If you have registered with us, you can track the status of your order in your customer account at any time.
That only exists with us
Every parcel is automatically tracked by us to your home through the consignment number. If there is a problem with the delivery of your parcel, we often identify the cause in advance and contact you as well as the deliverer of your shipment. In the best case, you will not even notice the problem.
Shipping to Switzerland and Liechtenstein:
If you live in Switzerland or Liechtenstein, you can order our items through MeinEinkauf GmbH. We will ship your order to:
Mein Einkauf GmbH
Maybachstrasse 19
78467 Constance
and our partner will deliver the goods to your doorstep. Register now for free and get started!
If you have any questions, of course, feel free to contact us at any time or stop by our blog report on shipping to Switzerland.
Your team from AlleszumFliesen